Terms and Conditions Policy
We operate Slotornado Casino as an online gaming platform and this Terms and Conditions page sets out the rules that govern use of the site and the relationship between us and account holders. The following terms explain account setup, player obligations, eligibility, acceptable use, promotions, deposits and withdrawals, dispute handling and how we update these terms. Read carefully before creating an account or placing bets. Continued use of the service constitutes acceptance of these rules and any updates published on the site.
Account responsibilities
Register an account using accurate contact and identity details. Maintain control of your login credentials and notify support immediately of unauthorised access. One account per person is permitted. Keep your account information up to date. Abide by deposit, wager and withdrawal limits set on the account. Dormant accounts may be handled in line with our inactivity rules.
Eligibility requirements
Accounts are available only to persons who meet the minimum legal age in their jurisdiction and who are not located in restricted territories. By registering you confirm eligibility and legal capacity to gamble. Restricted users must not attempt to access or use the service. We may require proof of identity or residency before processing withdrawals.
Acceptable use of the service
Use the platform for lawful gaming activity only. Prohibited actions include account sharing, bonus abuse, collusion, automated play, money laundering, use of stolen payment methods and any conduct intended to exploit software or game mechanics. Abuse of site features or attempts to bypass limits or verification may result in account suspension and forfeit of funds.
Bonus and promotion rules
Bonuses, free spins and promotional offers are subject to specific terms and applicable wagering requirements. General rules: minimum deposit conditions apply, wagering requirements must be met before withdrawal of bonus-derived funds, a maximum bet applies while a bonus is active, and some games may contribute partially or not at all to wagering. Promotions have time limits and regional eligibility. Misuse of promotions may void the bonus.
Deposits and withdrawals
Available payment methods include local bank transfers, PayID/Osko, cards and cryptocurrencies where shown on the cashier. Minimum deposit amounts apply and will be displayed at the time of deposit. Withdrawals require identity verification at first payout. Withdrawal limits may apply, including weekly and monthly caps. Processing times depend on the chosen method; crypto and local instant methods are typically faster. Fees, if any, are shown during the transaction.
Dispute handling
Raise account or transaction issues via live chat or email support. Provide relevant account details and transaction references. We will review reported issues and respond according to the procedures set out in these terms. If a dispute remains unresolved, follow the escalation steps described in the account help section. Decisions made under these terms are binding except where local law provides otherwise.
Updates to the terms
We may amend these Terms and Conditions. Changes will be published on the site and notified through account messages where appropriate. Continued use of the service after publication of amendments constitutes acceptance of the revised terms. Check the Terms page periodically to remain informed of any modifications.